SendMailer Pro – FAQ2026-09-17T09:47:50+00:00

SendMailer Pro FAQ

Find answers about accounts, contacts, email templates and sending campaigns.

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What is SendMailer Pro?2026-04-12T07:49:05+00:00

SendMailer Pro is a Windows desktop app for personalized mail merge, campaign management, and recipient-specific document delivery through your own email accounts.

Who is SendMailer Pro for?2026-04-12T07:49:39+00:00

It is designed for businesses, consultants, teams, schools, associations, and service providers that need to send personalized email and documents at scale while keeping control of their workflow.

Does SendMailer Pro send through my own email account?2026-04-12T08:37:59+00:00

Yes. SendMailer Pro sends through the email accounts you configure in the app. It is not a hosted newsletter platform that requires you to move your contact database into a third-party campaign service.

What sending methods are supported?2026-04-12T08:38:17+00:00

SendMailer Pro supports standard SMTP, Microsoft 365 / Outlook sign-in, and Gmail SMTP.

What file formats can I import for contacts?2026-09-16T13:24:56+00:00

You can import contacts from XLSX, XLS, CSV, and TXT files.

Use a header row with one contact per row, map the email column to E-mail, and map the fields you want to use in your template. After import, check that the intended contacts are active. The contact import and personalization example includes a CSV file and the exact mapping.

Can I personalize both the subject line and the email body?2026-09-16T13:25:01+00:00

Yes. You can use merge fields in both the subject and the message body, then preview the result before sending.

The email template personalization example shows two contacts and the text each should see. Check that the fields in your template match the fields in your contact list.

Can I create different attachments for each recipient?2026-04-12T08:39:47+00:00

Yes. SendMailer Pro can generate recipient-specific PDF, Word, or text attachments from your templates and contact data.

Can I password-protect generated documents?2026-04-12T08:40:37+00:00

Yes. Generated PDF and Word attachments can be protected with recipient-specific passwords taken from a field in your contact list.

Can I preview or send a test before launching a campaign?2026-09-16T13:25:06+00:00

Yes. You can preview templates with merged contact data before sending. Previewing an email template does not send an email.

If the preview reports no active contacts, select the intended contacts in the list and activate them. Follow the preview example with two contacts to check the result.

Send Test is a separate action that sends a real email to the selected test contact. Check the recipient and the message content before using it.

Can I schedule campaigns and use multiple sending accounts?2026-09-16T13:21:54+00:00

Yes. You can send immediately or schedule for later, control the interval between messages, and assign one or more sending accounts in your chosen order.

For scheduled sending, keep SendMailer Pro running and your Windows PC awake and connected to the internet. Scheduling runs in the desktop app, so a campaign cannot start while the app is closed or the PC is asleep. Your email provider’s authentication rules and sending limits still apply.

What happens if an account or recipient fails during sending?2026-04-12T08:41:41+00:00

SendMailer Pro shows live progress, logs sending results, supports pause and resume, and lets you retry failed recipients. It can also stop using an account after repeated errors.

Do I need to upload my contacts to an online service?2026-04-12T08:44:21+00:00

No. Core work data such as contacts, templates, and campaign records is stored locally on your PC. Email is sent through your selected provider.

Does SendMailer Pro track opens and clicks?2026-04-12T08:45:13+00:00

No. The current desktop app focuses on personalized sending, document generation, campaign control, logs, and reports. It does not include built-in open or click tracking.

Do unsubscribe links require extra setup?2026-04-12T08:45:33+00:00

Email-based unsubscribe links can be added without extra web infrastructure. Automated unsubscribe-by-link workflows require your own web endpoint or server-side handling.

Is SendMailer Pro suitable for bulk sending?2026-04-12T08:45:58+00:00

It supports larger personalized campaigns and multi-account sending controls, but it is designed for responsible, permission-based communication. Your email provider’s authentication rules, sending limits, and policies still apply.

Is SendMailer Pro a subscription?2026-04-12T08:47:55+00:00

No. SendMailer Pro is sold as a one-time purchase with a lifetime license and free updates.

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